1. Introduction

This Cookie Policy explains how BISOUS BATH LUXURIES LTD, trading as Gardenure (“we”, “us”, “our”, “Company”), uses cookies and similar tracking technologies on our Website https://gardenure.com/.

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, improve user experience, analyze website performance, and deliver targeted content.

By using our Website, you consent to the use of cookies in accordance with this policy, unless you have disabled cookies in your browser settings.

2. Types of Cookies

Our Website uses the following categories of cookies:

Essential Cookies (Strictly Necessary): These cookies are necessary for basic website functionality and security. They cannot be disabled without affecting core site operations:

  • Session identification and user authentication
  • Shopping cart functionality and transaction processing
  • Security and fraud detection measures
  • Website stability and error prevention
  • Compliance with legal and security obligations

Essential cookies are placed by default and require no consent.

Functional Cookies (Performance): These cookies enhance website functionality and remember user preferences:

  • Language and regional settings
  • Theme and display preferences
  • User interface customizations
  • Previously viewed products and search history
  • Device and browser compatibility

Functional cookies improve user experience but are not essential to basic site operation.

Analytical Cookies (Analytics): These cookies collect information about how users interact with our Website:

  • Pages visited and time spent on each page
  • Click patterns and navigation flow
  • Device type, browser, and operating system
  • General geographic location (derived from IP address)
  • Traffic sources and referral sources

This data helps us understand user behavior, identify popular content, and detect technical issues.

Marketing and Targeting Cookies: These cookies are used to deliver personalized advertising and marketing content:

  • Product recommendations based on browsing history
  • Retargeting ads across other websites
  • Social media integration and sharing
  • Marketing campaign performance tracking
  • Customer segmentation and profiling

These cookies are only placed with your explicit consent and can be disabled at any time.

Third-Party Cookies: Third-party service providers may place cookies on our Website for their own purposes:

  • Payment processors may use cookies for transaction security
  • Analytics providers collect usage data
  • Social media platforms place cookies for sharing functionality
  • Advertising networks use cookies for targeted ads

Third-party cookies are subject to each provider’s privacy policy.

3. Specific Cookies Used

Our Website uses cookies from the following providers:

WooCommerce (Hosting Platform):

  • wp_woocommerce_session: Session management and cart functionality
  • wordpress_logged_in: User authentication and account access
  • wordpress_sec: Security and login protection
  • woocommerce_cart_hash: Shopping cart tracking

Google Analytics:

  • _ga, _gid: User identification and session tracking
  • _gat: Request throttling
  • Purpose: Website performance analysis and user behavior tracking
  • Retention: 26 months

Payment Processors (Visa, Mastercard, Apple Pay, Google Pay):

  • Payment authentication and transaction security cookies
  • Fraud detection and verification tokens
  • Payment method storage preferences

Advertising and Remarketing:

  • Google Ads cookies for retargeting and campaign performance
  • Facebook Pixel (if installed) for audience building and conversion tracking
  • Purpose: Display relevant products and offers to previous visitors

Additional Tracking Technologies:

  • Web beacons and pixel tags embedded in emails
  • Local Storage for persistent user preferences
  • Session Storage for temporary data during browsing

4. Cookie Consent and Preferences

Consent Banner: When you first visit our Website, a cookie consent banner will appear. You have the following options:

  • Accept All Cookies: Enables all cookies including marketing and analytics
  • Reject All (where permitted): Disables all non-essential cookies
  • Manage Preferences: Customize which cookie categories you permit

Your consent preference is stored and honored for 12 months.

Changing Your Preferences: You can modify your cookie preferences at any time by clicking the “Cookie Settings” link in the Website footer or through your browser settings.

Cookie Consent Withdrawal: If you previously consented to cookies but wish to withdraw consent, you can do so through your browser privacy settings or by contacting us.

5. Managing Cookies in Your Browser

You can control cookies through your web browser settings:

Google Chrome: Settings > Privacy and Security > Cookies and other site data

Mozilla Firefox: Preferences > Privacy & Security > Cookies and Site Data

Apple Safari: Preferences > Privacy > Cookies and website data

Microsoft Edge: Settings > Privacy, search, and services > Cookies and other site data

Internet Explorer: Internet Options > General tab > Browsing history > Delete

Most browsers allow you to:

  • Block all cookies
  • Accept only essential cookies
  • Block specific cookie types or from specific domains
  • Clear cookies when closing the browser

Note: Disabling cookies may affect Website functionality, including shopping cart operations and user account features.

6. Do Not Track (DNT)

Some browsers include a “Do Not Track” feature. Our Website currently does not respond to DNT signals; however, you can use browser privacy settings to manage cookie preferences.

7. Third-Party Cookie Control

Google Analytics Opt-Out: Download and install the Google Analytics Opt-Out Browser Add-on to prevent data collection by Google Analytics across all websites.

Network Advertising Initiative (NAI): Visit www.networkadvertising.org to opt out of targeted advertising from participating providers.

Digital Advertising Alliance (DAA): Visit www.aboutads.info to control targeted advertising and opt-out preferences.

Your Online Choices: Visit www.youronlinechoices.com to manage cookies from advertising networks and data brokers.

8. Cookie Data and Privacy

Data collected through cookies is processed in accordance with our Privacy Policy. Cookies may contain:

  • Unique identifiers and session tokens
  • User preferences and browsing history
  • Device and browser information
  • Aggregated usage statistics

Cookies do not typically contain sensitive personal data (such as payment card information), though they may be linked to your account information if you are logged in.

9. Retention and Deletion

Retention Periods:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Retained for 1-26 months depending on purpose
  • Analytical cookies: Typically retained for 13-26 months
  • Marketing cookies: Retained until consent is withdrawn

Deletion: You can delete cookies manually through browser settings. Clearing browser history and cache typically removes stored cookies.

10. Cookie Compliance

Our Website is designed to comply with:

  • UK GDPR requirements for cookie consent
  • Privacy and Electronic Communications Regulations (PECR)
  • UK Information Commissioner’s Office (ICO) guidance
  • ePrivacy Directive requirements

Essential cookies are deployed without prior consent. All other cookies require explicit, informed consent before deployment.

11. Changes to Cookie Usage

We may add, remove, or modify cookies as our Website evolves and technology advances. Changes to essential cookies will not require new consent. Changes to other cookie types will be notified through updated consent banners.

12. Contact Information

For questions about our use of cookies or to discuss privacy concerns:

Email: support@gardenure.com Telephone: +44 7832 650291 Address: 19 Hornsmill Avenue, Widnes, Cheshire, United Kingdom, WA8 5DY Business Hours: Monday to Friday, 9:00 AM to 6:00 PM

13. Regulatory Complaints

If you believe our cookie usage violates UK data protection law, you may lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office Wycliffe House, Water Lane Wilmslow, Cheshire, SK9 5AF Telephone: 0303 123 1113 Website: www.ico.org.uk