Who We Are

Gardenure is an online garden furniture and patio outdoor products store dedicated to bringing high-quality, stylish outdoor living solutions to homes across the United Kingdom. We specialize in carefully curated collections of patio chairs, dining tables, bistro tables, and outdoor furnishings designed to transform your garden and outdoor spaces into inviting havens for relaxation and entertainment.

Gardenure is operated by BISOUS BATH LUXURIES LTD, a registered UK company (Company Number: 15200813) based in Widnes, Cheshire. We are committed to delivering exceptional customer service, transparent business practices, and products that stand the test of time.

Our Mission

Our mission is simple: to provide UK customers with access to premium garden furniture that combines quality, style, and affordability. We believe that everyone deserves a beautiful outdoor space where they can unwind, entertain, and create lasting memories with family and friends.

We achieve this by offering a thoughtfully selected range of outdoor furniture, maintaining transparent pricing with free UK shipping, and ensuring every customer receives dedicated support from order to delivery and beyond.

Our Values

Quality First We source products manufactured from weather-resistant materials like cast aluminium, treated steel, and premium fabrics. Each item is selected for durability, design, and value.

Customer-Centric Your satisfaction is our priority. We offer hassle-free returns, responsive customer support, and transparent policies so you shop with confidence.

Transparency No hidden fees, no surprises at checkout. We clearly communicate our policies, pricing, and processes. What you see is what you get.

Sustainability We encourage customers to invest in quality furniture built to last, reducing the need for frequent replacements and minimizing environmental impact.

Integrity We operate with honesty and fairness, comply fully with UK consumer protection laws, and stand behind every product we sell.

Our Products

Gardenure specializes in outdoor garden furniture across two main collections:

Patio Chairs From dining chairs to stackable seating solutions, our chair collection offers comfort, durability, and contemporary design suitable for any garden layout.

Patio Tables Whether you need a dining table for entertaining or a compact bistro table for intimate gatherings, our table range combines functionality with aesthetic appeal.

All products are designed to withstand UK weather conditions and are manufactured from materials chosen for their resilience and longevity.

Why Choose Gardenure?

Free UK Shipping We cover all shipping costs to any address in England, Scotland, Wales, and Northern Ireland. No minimum order, no hidden charges.

Fast Processing & Delivery Orders are processed within 1-2 business days. Delivery typically occurs within 3-7 business days from dispatch, keeping your new furniture just days away.

14-Day Returns Not satisfied? Return items within 14 calendar days for a full refund. Return shipping is completely free. We make it easy to shop with confidence.

5-Day Refunds Once we receive and inspect your returned items, refunds are processed within 5 business days to your original payment method.

Secure Payments Your payment information is protected with SSL/TLS encryption and processed through PCI DSS-compliant payment gateways. We never store full card details.

Quality Assurance Every product is selected for quality, design, and durability. We stand behind every item we sell and provide support for any issues.

Expert Support Our dedicated customer service team is available Monday-Friday, 9:00 AM to 6:00 PM to answer questions and resolve concerns.

Our Commitment to You

Compliance & Safety We comply fully with the Consumer Rights Act 2015, Distance Selling Regulations, UK GDPR, and all applicable UK consumer protection laws. Your rights as a consumer are protected and respected.

Data Privacy Your personal information is handled in accordance with UK GDPR and Data Protection Act 2018. We never sell your data to third parties and use information only as disclosed in our Privacy Policy.

Transparency We maintain comprehensive legal policies covering Terms of Service, Shipping, Returns, Privacy, Payment, Cookies, and more. These policies are easily accessible and written in clear language.

Accessibility We are committed to providing an accessible shopping experience for all customers, including those with disabilities. Our website complies with WCAG 2.1 Level AA accessibility standards.

Our Team

While Gardenure is a growing online business, we maintain a dedicated team committed to:

• Sourcing quality products that meet our standards
• Processing orders efficiently and accurately
• Providing responsive customer support
• Continuously improving our service and selection
• Ensuring compliance with all applicable regulations

We may be an online-only business, but we never lose sight of the human element. Every customer inquiry receives genuine attention and care.

Contact Us

We’d love to hear from you. Whether you have questions about our products, need assistance with an order, or simply want to share feedback, please reach out:

Email: support@gardenure.com Phone: +44 7832 650291 Business Hours: Monday to Friday, 9:00 AM to 6:00 PM Address: 19 Hornsmill Avenue, Widnes, Cheshire, United Kingdom, WA8 5DY

Company Information: BISOUS BATH LUXURIES LTD Company Number: 15200813 Registered in England and Wales

Thank You

Thank you for choosing Gardenure. We’re thrilled to be part of your journey to create a beautiful outdoor space. Whether you’re upgrading an existing patio or furnishing a new garden, we’re here to help you find the perfect furniture.

We look forward to serving you.

Gardenure Team